Matrix Cosec - IN and OUT Events is there but Attendance is not calculate how to rectify?


1).           If employee Events is there but attendance report not showing the event. How to rectify?
Ans:     option 1. Login to Cosec Software and Click Users > User List > Search the User > Click Edit > Select General > Check the Joining Date (If Joining Date greater than current working days Attendance Report not show. After Joining date only attendance report will show)
            Option 2. . Login to Cosec Software and Click Users > User List > Search the User > Click Edit > Select T&A > Check Enable Attendance Calculation (If uncheck Enable Attendance Calculation Attendance will not marked the user)
            Option 3. Login to Cosec Software and Click Users > User List > Search the User > Click Edit > Select Devices> Uncheck Restrict Attendance (If your Checked the Restrict Attendance User will allow the door access but attendance not marked)

 For Option: 1


For Option: 2


For Option: 3
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